This Purchase & Access Policy applies to all products and services offered by Mireille El Khawand (“we”, “our”, “us”) through:
https://mireilleelkhawand.com

By purchasing or accessing our digital products and services, you agree to the terms outlined below.

1. Nature of Digital Products

We provide:

• Online courses and training programs
• Coaching and consulting services
• Downloadable resources (PDFs, templates, guides)
• Educational and professional development content

All products are delivered digitally and are intended for personal use only.

2. Access to Courses & Content

• Access is granted to the individual purchaser only
• Login credentials must not be shared with others
• Access may be limited in time or lifetime, depending on the product

We reserve the right to suspend or terminate access if misuse is detected.

3. Strict No Sharing / No Redistribution Policy

You may not:

• Share your login credentials with others
• Distribute, forward, or share course materials
• Upload content to any platform (public or private)
• Record, screen-record, or reproduce any part of the content
• Resell, sublicense, or commercially exploit any material

This includes:

• Videos
• PDFs
• Slides
• Frameworks
• Exercises
• Any proprietary content

4. Intellectual Property Rights

All content is the exclusive property of Mireille El Khawand.

Unauthorized use, reproduction, or distribution may result in:

• Immediate termination of access
• Legal action
• Claims for damages

5. User Responsibility

You are responsible for:

• Maintaining the confidentiality of your account
• Ensuring your device and internet access support the platform
• Using the content ethically and lawfully

6. Monitoring & Enforcement

We reserve the right to:

• Monitor usage patterns
• Detect unauthorized sharing or suspicious activity
• Suspend or permanently revoke access without refund

7. Refund & Cancellation Policy

Due to the nature of digital products and services:

• All courses, downloadable materials, and digital products are non-refundable
• Once access is granted, the purchase is considered final
• No refunds will be issued for:
  • Change of mind
  • Lack of usage
  • Failure to complete the course
  • Misunderstanding of content

8. Coaching & Consulting Sessions

For 1:1 sessions:

• Sessions must be rescheduled at least 24 hours in advance
• Rescheduling requests made less than 24 hours before the session may be denied
• Missed sessions without prior notice are non-refundable and non-transferable

We reserve the right to limit repeated rescheduling.

9. Late Arrivals

• If you arrive late, the session will still end at the scheduled time
• Additional time will not be added or compensated

10. Exceptional Cases

Refunds may only be considered in rare cases, at our sole discretion, such as:

• Duplicate payment
• Technical issue preventing access that cannot be resolved

11. Payments & Chargebacks

By purchasing from our website, you agree to this policy.

• Initiating a chargeback without contacting us first is a violation of these Terms
• We reserve the right to:
  • Deny future access to our services
  • Provide evidence of this policy to payment providers

12. Access & Usage Responsibility

It is your responsibility to:

• Ensure you have the required technology and internet access
• Review course details before purchase

We are not responsible for technical limitations on the user’s side.

13. No Guarantee of Results

Our content is designed for educational purposes.

We do not guarantee:

• Specific results
• Career or financial outcomes
• Business success

Your results depend on your own effort and application.

14. Breach of Policy

Any violation of this policy may result in:

• Immediate termination of access
• Legal enforcement
• Restriction from future purchases

15. Policy Acceptance

By completing a purchase, you confirm that:

• You have read and understood this policy
• You agree to all stated terms

16. Updates to This Policy

We may update this policy at any time.
Continued use of our products means you accept the updated terms.

17. Contact

For any questions regarding this policy or if you experience any issue, please contact:

Email: mireille@mireilleelkhawand.com
Website: https://mireilleelkhawand.com